Just curious if this was ever resolved for future reference?
Just curious if this was ever resolved for future reference?
leading in trailing technology
I have offered him several solutions to this, all of which he has claimed will not work and that the only one for him is for me to give him $3500, repair the laser, return it, and if he is happy, he will give me $1000 back. Sorry, but this is not going to happen.
Andres, you refuse to see any of the facts in front of you:
- The laser was stuck in customs
- You claimed the case with the laser was opened by customs
- There are claims in this thread that customs uses Inch Hex Keys
- The laser was opened with Inch Hex Keys
Now, I know you are not going to believe me, but it was not shipped with the head taken apart, it simply wasn't.
When I shipped it, I informed you that Switzerland did not allow insurance above $650 for any of the shippers I checked. I asked if this was okay and you replied with:
You later claimed that the head was packed very well:When you packed the laser head very well, then its ok for me to insure it for only 650$.
When the laser head has a damage when it arrive, i suppose you can find an other low-priced OPSL head maybe for repair it...
Or I try to repair the damaged head..
I packed the head very well, you agreed on the quality of the packing. You give two solutions if the head is damaged when it gets there:I opened the packet, good packing.
I am not able to get a replacement head for you for very cheap, certainly not for less than the auction price. So, that leaves one solution:i suppose you can find an other low-priced OPSL head maybe for repair it...
Or I try to repair the damaged head..
Have you even considered this? Have you done anything to progress this besides sending me emails with the same solution?Or I try to repair the damaged head..
At this point, I see two possibilities:
- You file the insurance claim for $650 (the amount you approved)
- You try to repair the head...
Also I would like to make a note about the LBO, Nd:YVO4, and mirror which you claim is missing.
These parts were sent to Andres with the package under the agreement that he would pay for them once they arrived. That being said, I am still owed money for the Nd:YVO4 crystal ($150). I have already said that because the LBO arrived damaged, you do not need to pay for it. I do not know where the mirror is, but if you are claiming it is missing, then it was either lost by customs, or by you. Either way, that means that you need to file an insurance claim for the missing mirror.I'll take the Nd:YVO4 (150$), LBO (125$) and Mirror (50$).
I'll pay this Items (325$) when the packet arrived, per Paypal.
Please pack the Nd:YVO4, LBO, Mirror together with the other stuff.
So, at this point, I would like to request that you send me $150 to my paypal, you have my email.
CLICKY!!!
Admin: In the immortal words of Captain Planet: YOU HAVE THE POWER
Admin: (To quit being a bitch)
Ben please don't mix the facts...
To reminder:
I have bought from ebay a working OPSL:
This particular unit produces 7W of 532nm light at a pump diode current of 40A.I never claimed that the case was opened by customs.The only things required to get this system working are some of the AC input wiring, basic soldering skills, and laser safety.
And I never said the head was shipped with taken apart.
See my last e-mail:
I have talked with the customs declaration center from swisspost, they have not Tools to open the head.
And I have talked with the customs, they donīt opened the the head.
By the way, the custom or the center donīt soldering wirings up and adjust potentiometers...Last week I'have measured the temperatures of LBO and BRF, the TECs don't worked!!
Then I have checked all wirings and found many faults in there.
I can't believe you that you have the head full aligned and Driver adjusted.
I wouldn't send it back because I'm not sure that you can repair it.
And my deal was / is: You give me 3500$ back and then I try to repair the head, when it works i will give you 1000$ back.
It's also ok when you give me 2000$ back...
Yes I have done something:Have you done anything to progress this besides sending me emails with the same solution?
- I'have corrected all the faults of the wiring.
- Adjust the temperatures
- Check the align
- Bought some new equipment to can repair the head
- ...
But a importent thing is the Coherent test data sheet that i haven't.
Please scan the "Paper copy of Coherent test data sheet"
and send me per e-mail.
And please file the insurance claim to USPS, I can't do it, it must do the shipper.
(For the cracked LBO and these missing items: Shutter, Mirror, 2 Alu rods, Cable Diode driver -> Laser Head)
I only want that, that I bought from you: a working OPSL
And the 150$ are really peanuts...
Right okay....
So what did you mean in your Private Message you sent to me on June 3rd when you said:
Originally Posted by andres
Really, so there is no problem with then head then?
Please refer to post #16:
According to who? The person who actually inspected the package, or to some secretary in a cubical somewhere?
The person who used the controllers before me to test a couple other heads also claims that they worked fine and were wired correctly...
Right... And tell me why I would do that again? You could just claim that it never worked, or never pay me the money back if it did work, kinda like you are refusing to pay me money now...
I already have, the power/current curves are all available in the documentation I sent you.
So you will agree to give all of the items in the boxes to the shipping company right?
Good, than it shouldn't be too hard for you to pay me it....
CLICKY!!!
Admin: In the immortal words of Captain Planet: YOU HAVE THE POWER
Admin: (To quit being a bitch)
3 sides to EVERY story....
Person 1's side.
Person 2's side.
and then the truth.
BOTH of you seem to be getting caught in discrepancies.
Ben-
I ship multi-thousand dollar orders all over the world at least once a week. I have been doing this for the past 5 years. In 5 years i have had *maybe* 2-3 problems which seem to happen to you on every single shipment. You need to start learning (and im not being sarcastic. im being serious) how to pack and ship products. it seems very elementary, but whatever you are doing now, is obviously not working. I personally don't think you do *any* of this to be a jerk or to be dishonest. i think you are just way too quick to sell that next big thing.
-Intnl orders get shipped via fed-ex/UPS at FULL VALUES and insured. If the customer doesnt want to pay that, then they simply dont buy the item. PERIOD. If they dont want to pay the duties and/or taxes, then unless i know you, you arent buying my product.
-Take pictures of an item WORKING PRior to shipping. (with a dated picture or document in the frame)
-INSURE the item! ALWAYS!!!
-Take pictures of your package PACKED! again with a dated document in the frame. I usually just use the Invoice or receipt for the sale.
I have almost a full hard drive full of pics and supporting documents of EVERY shipment that ever left CT. Lasers. If an order is $150 or more, it gets this same treatment. Intnl orders, ALWAYS get this treatment.
Andres-
Customs will *never* admit to you if they opened something up. Especially an item itself. Thats like asking a thief if they just stole something.
I am sorry that this is happenening to you. I can just imagine your frustration. But it does seemto me that ben has offered some compromising solutions or help. It honestly seems to me that customs is responsible for most of this fiasco.
I dont think this OPSL head had ANY problems with it before shipment. Because he contacted me about it also to purchase (before it went on ebay i think). And i dont play these games and ben knows that. if this showed up to my place not working, i would be at his door step watching him fix the laser. So, i really dont think the laser was shipped defective.
hopefully you 2 work this out.
-Marc
ILDA- U.S. Laser Regulatory Committee
Authorized Dealer for:
- Pangolin Laser Software and Hardware
- KVANT Laser Modules & Laser Systems
- X-Laser USA
- CNI Lasers
- Cambridge Technology & Eye Magic Professional Scanning Systems
FDA/CDRH Certified Professional LuminanceRGB Laser Light Show Systems
CLICKY!!!
Admin: In the immortal words of Captain Planet: YOU HAVE THE POWER
Admin: (To quit being a bitch)
Arrrghhh another Laser Ben Drama ...even a thread trying to be positive about him ends up turning sour !
"You need to start learning (and im not being sarcastic. im being serious)"
Hes been told that in a few other threads and doesnt seem to be listening ....
" personally don't think you do *any* of this to be a jerk or to be dishonest "
I used to think that , even said that having been on the end of his tactics , thats the thing i beleive its all tactics by him now to maxmise income from broken equpment ..how many times have we heard about couriers and shipping agents , its all their fault , every time
Bah , he aint worth the breath
In the beginning there was none. Then came the light - #1 UKLEM - 2007
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Clue-By-four!!!
It's people like Ben and Chris that make it so hard to do business in used lasers. You never know what you're getting or more importantly if the person you're dealing with is an honest businessperson. There are SO many documented occurrences of people being ripped off, yet everyone still just shrugs it off: "Well, he's not doing this on purpose, he's just the unluckiest guy ever in the entire recorded history of the world." I'm sorry, I don't really want to take a side with this but in the time I've been around I've heard horror story after horror story. Personally I have real issues believing that all these reported occurrences are just a long string of accidents, and I think that continuously ignoring the obvious is doing nothing to help the situation. How long is the naivety to last? If Ben has repeatedly been involved in questionable transactions, he should be disallowed from selling here and people should be warned publically, kind of like the whole laserworld thing.