Quad 445

[dsli_jon]

OK, I'll pipe-in...

My first hunch is thermal issues.

Yes, with the one-unit, the one-clear fault is the wide-open TEC - and, it clearly *arrived* that way, it was not 'fried', from use, etc.. So, for this unit, since there's no real 'heatsinking' via the TEC, and - with the TEC not able to work, at all - the poor little quad just turns itself into an oven, and the diodes, well... die... slowly but surely they drop to next to nothing...

The second-order problem - which plagues *both* units, is more of a 'design-issue', in-that, a) - imho - the optics-used are incorrect for this type of combo - they should be mirrors, not dichros - Yeah, you can use dichros, but these are more the type you would use for 'summing' ie: 532 with the 445, not the 'best' per-se, for R-only.. Additionally, b) they - (again, imo) - are *way* too-thick, and they are clearly 'cropping' a good 1/3 of the useable-power sweet-spot.. Yes, it's understood - that's 'inherent with knife-edging', but it's also true that the thinner the 'kerf', the more efficient you can make your knifing / power-output... So, really - both of these just need to be rebuilt... and the one TEC, replaced..

I've offered to help Sir C to re-do these - and w/O any 'sales-strings attached' - I'm sure between Herr Janitor and I, we can make quick work of reparing these 'sick patients', and have 'im up an running 3-4W, as-purported, inside of a long-afternoon... we've got thin-kerf mir, and some actual 'blue-band specific' dichro that is *insanely* efficient @ 445 - Spec and I were both left jaw-agape - it has to be like 99.9999% R for 445... unBluelievable...

..but, clearly, the builder at least needs to make the time to take care of his customer - at *least* communicate and make amends on the TEC / perhaps some 'restitution' for the additional time / labor that needs to be spent on these, to get them where they *should have been* when they landed... Yeah, everyones' busy / up to their eyeballs in cow-chips, but.. ya gotta at *least* communicate, and try to make it right.. my 'faux pas' with Sir Clan, awhile back is a shining example.. I did drop the ball on him - certainly, not out of any 'malice' or intent, but - no matter - he was totally right, and I deserved the 'spanking' I got.. But, it got him the results He wanted - and deserved - he got his replacement Controller, and, afaik, it's still cranking away, happier than a pig in

..So, hopefully, Sir C can get some response / a new TEC, etc, at least, from the builder, and we can move this along, and get him on his way to happy 'B-G-Cyandom' ..But, no - it's not something 'the Op is 'doing' or not-doing', etc... the Mang has got skillz and 'a clue'.. that's just my objective observation..

Dos centavitos..
ciao
j

[edison]

Great!!!! Carlos send it to Mr jon. He is happy to help you out for free. He is in your country so that speeds up things.

[carlos3621]

Edison, i cant tell if your being sarcastic or whatever , regarding the "free" comment.

The reason i posted this issue here, is to let other members know, that i PAID , 1,000.00 in labor only ,
to have a pair of these kits built, from Adam / 300Evil ,
And i also asked for others peoples's suggestions / things for me to look for , that might be the problem.
I never asked you or anyone else, to fix them for free, i dont expect anyone else to clean up mr. 300evil 's crap!

So please stop trying to sell me more of your products, in order to repair the ones i allready own.

[edison]

It wasn,t ment to be sarcastic at all. Anyone can see that the stacking system is mine and you say " the builder" doesn,t respond to your emails. Most people here would think that is was the builder instead of 300evil. Why just say from the start that he did the build? That would at least clear up that i,m not the builder. I,m not repairing someone else his car when he bought it somewhere else. I have helped people in the past with their kits,but i didn,t even recieved a thank you or that they decided to buy another module to support me. I support anyone as long as they support me. I think that is fair. I think its great that MR Jon offers you a solution since he is close to you that,s all.

What you paid doesn,t matter. If i sell a product and within a year it doesn,t work properly i repair it without any cost. That is called garantee. I offered you a solution and you didn,t reply back to me to if i couldn,t repair it just for an additional cost instead of together with buying a red.

That,s why i don,t sell kits anymore because even if i didn,t build it people always expect me to repair it. But when the next time comes and you offer a scanset for 5Usd more then somewhere else then will buy it from them instead of you. I stopped believing in people to come back to me just for service. That is because hobbyist don,t make money on doing shows and so every penny is to much. If you look at for example complete modules, everyone want to have the most mw/usd or euro. Mr jon here is offering you free service so stop with complaining and send him a pm. If Mr jon needs help or has quuestions i,m happy to answer his questions. Could we please get on with more important things in live then some stupid module that doesn,t work? It will get fixed left or right so stop worrying

Thanks!!!!

[carlos3621]

"What you paid doesn,t matter. If i sell a product and within a year it doesn,t work properly i repair it without any cost. That is called garantee. I offered you a solution and you didn,t reply back to me to if i couldn,t repair it just for an additional cost instead of together with buying a red. "

Yes, the solution you offered me was, to "buy" another module from you, then you would fix the one i allready have,
NO THANKS!
I didnt want to mention any names, from the start, because i did not want to step on any toes, or at least give them a chance to email me , and fix the problem, since they have decided to stop answering phone calls.

You made money selling the kits, 300evil , made money on assembly, what the hell am i asking you for free?

I thought i would purchase your kit , and Pay Adam for assembly, to help YOU out , i should have purchased from a pro manuf. like kvant or Rgblaser. ( i can afford to go either way),

but im glad your responses are up here for everyone to see, that way they know what they are getting into, when they decide to buy from people like yourself.

[edison]

If you buy a kit that means DIY and so when you decide to do someone else to to do the build that is up to you. I only sold the stacking system. Why didn,t you buy a complete module in the first place? Well let me guess? Save money? Haha If everyone that paid me 1 usd that said i buy your product only to to support you i would by damn rich by now. Selling kits gave me only the oppertunity to improve my stacking system where it is now. In the real world people want thing to buy because They want to have it because they think they need it. Price/ quallity is always important and so if someone else offers more light with lower divergence for the same price then they sure not buy my module just to support me

Second , i offered you a RED module not a replacement that are 2 different things The repair is the service you get when buying something of me. It nice that you bought a kit but i sold allot of kits but the only reason is that people bought it because then they could have a good module for a small price. Like i said If people buy a module and it doesn,t work properly i,m happt to repair it for free when its in warrenty period. If you buy something from me please keep in mind that service cost money. Why do you think a module of kvant or RGB cost more then 1000 euro for a 700mw/637? Because when it breaks down they have to replace the diode or do another repair that will cost money.

I,m doing a Rebuild for KGB his blues that he bought a while ago and i need to replace 2 blue diodes. Who do you think is paying for that? He doesn,t but he is willing to buy a red of me and when that would break down i will replace the whole module again if it is within warrenty That is what i call support......

[carlos3621]

"If you buy a kit that means DIY and so when you decide to do someone else to to do the build that is up to you. I only sold the stacking system. Why didn,t you buy a complete module in the first place? Well let me guess? Save money? "

WRONG!,
I didnt buy a kit, i bought a completed module, and YOU decided to offer a groupbuy, THROUGH, mr. 300evil ,
so YOU Suggested using him to complete the modules.

I did not buy a kit from you, then decide on who to use, to build it , CAN you Understand this?

ONCE AGAIN, i never asked for you to fix my modules!!!
i Only asked for suggestions / tips, on what to look for ... so i can figure this out myself.

[edison]

Ok so your point of view is that you bought a complete module then i suggest you go to the builder and he can figure it out. He can service the module i,m sure. If you buy a Kvant you also don,t go to parts manufacturer in china to ask what the problem is.

One thing to i did not organise the groupbuy and picked adam as the builder. He asked if i was willing to deliver the kits when he would organise the groupbuy in bennefit that he could buy a few kits for a reduced price for organising.
Quite a difference.

Maybe putting energy in picking up to phone and talk to MR jon is a better idea because that will save you from a high blood pressure. Its just a module that doesn,t work properly. Its a hobby not a live treathing thing that is needed to be solved in an hour.

[carlos3621]

Edison, please stay away from this thread.
I posted this so people can see for themselves what they are in for, when purchasing certain modules , from people selling their services on here.

And the second reason i posted on here, was to get some help / tips , from experienced module builders.

But i am glad you have been responding here anyways, it really shows what kind of help potential customers, will get.

If your going to keep using photonlexicon.com forums, to sell your stuff, and as a virtual storefront, then be expected to get some feedback from end users , on their experiences.

Im not the only one , ive heard of , that has had issues with your bad attitude you know...
I never mentioned your name in the original post, but since you decided to stick your face, in here, well then,, keep going ....

[taggalucci]

Yes, there is a pattern of behaviour on PL like this from Edison. Despite people giving him advice on how to deal with customers, he does not seem to understand. Perhaps it is a language barrier, though I don't think so, because he's always quick to defend and doesn't seem to understand basic customer service concepts. I've mentioned this on here before.

I'm only writing this because it shits me that he posts his sales shit on here and then has a tendency to fuck people over with poor customer service (and he just doesn't get it, thinking we're all attacking him for no reason or something).

Hope you get it sorted. Jon's a good fellow.