Make sure you write a report on trip advisor.
PS - PLEASE consider removing your signature picture Richard, I have to close down the page while at home, and at work!! if my kids walk in the room and it's showing. Not very easy to explain to them to be honest.
Thanks

Originally Posted by
soforene
You can book it up but if they get a better offer then they'll ignore your booking and turf you out.
Great customer service for some peeps that have shown loyalty by re-booking year after year.
NOT! 
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My Brain urt's!
Continuously in Awe! of (H)Al, the Photonlexicon Font of Complete Knowledge - The (H)Al'PL Database of complete puss that no one needs to know or ever trusts as he ain't really got a Scooby doo about now't!