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Thread: QuckShow 4 not working.

  1. #1
    Join Date
    Sep 2018
    Posts
    3

    Default QuckShow 4 not working.

    Greetings to people!
    I got an update for Pangolin QS 4 software and cannot be started from now on because FB3 initialization stops the boot process. The green LED on the controller then turns yellow and the program exits. I don't get the workspace and the home page. When I install a workspace with a QS 3 laser beam output, the software is incomplete for some reason. The latest version of QS 4 was a pleasure for Windows XP, so it's a very annoying shortage. What can cause such a problem?
    Greeting: Istvan

  2. #2
    Join Date
    Aug 2008
    Location
    UK
    Posts
    5,699

    Default

    I suggest you uninstall QuickShow and re-install from scratch using a full installer found on the Pangolin downloads page. You can always upgrade to a later version not yet on the website using the built in updater (I'm presuming this has been ported to QS from Beyond as I haven't opened QS in a long time).

    If this doesn't cure it, then contact Alexey @ Pangolin.

    I wouldn't be concerned by the yellow light. A steady yellow is normal when the FB3 is connected and the App is started. The normal lights are steady green - connected to USB, steady yellow connected + App running. The manual contains a list of the fault status lights, but steady yellow is normal. So it looks as if this is an App issue rather than a hardware issue. Most likely cause is some kind of App corruption on the last upgrade.

  3. #3
    Join Date
    Sep 2018
    Posts
    3

    Default

    Quote Originally Posted by White-Light View Post
    I suggest you uninstall QuickShow and re-install from scratch using a full installer found on the Pangolin downloads page. You can always upgrade to a later version not yet on the website using the built in updater (I'm presuming this has been ported to QS from Beyond as I haven't opened QS in a long time).

    If this doesn't cure it, then contact Alexey @ Pangolin.

    I wouldn't be concerned by the yellow light. A steady yellow is normal when the FB3 is connected and the App is started. The normal lights are steady green - connected to USB, steady yellow connected + App running. The manual contains a list of the fault status lights, but steady yellow is normal. So it looks as if this is an App issue rather than a hardware issue. Most likely cause is some kind of App corruption on the last upgrade.
    Thanks for the quick response!
    I've uninstalled inactive software and folders several times. I installed the latest version of Pangolin, but the problem remained unchanged.

  4. #4
    Join Date
    Feb 2008
    Location
    East Sussex, England
    Posts
    5,203

    Default

    I would drop Pangolin support a line.
    Have you checked that Windows XP is still a supported OS?
    http://www.facebook.com/SubsonicSystems
    http://www.frikkinlazors.co.uk

    You are using Bonetti's defense against me, ah?

    I thought it fitting, considering the rocky terrain.

  5. #5
    Join Date
    Sep 2018
    Posts
    3

    Default

    Quote Originally Posted by norty303 View Post
    I would drop Pangolin support a line.
    Have you checked that Windows XP is still a supported OS?
    Helló!

    Today, on a Windows 10 computer, it worked perfectly with the QS 4 / FB3 system. So now I'm calm because the controller isn't bad. XP no longer prefers, it's time to buy a new Win10 notebook.

    Thanks!

    Greetings: Stephen

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