RECI FC3000 Laser Problem

[RacimainG]

Good afternoon.


We've encountered the following issue. We have a RECI FC3000 laser. Today, the laser (the laser emitter) didn't start (although the laser pointer is lit). The emergency stop button on the laser emitter is red. The single-mode laser monitor program displays water temp and cool errors. We're trying to reset these errors to determine if they're the cause, but the program is asking for a password.


It's unclear what's wrong with the laser emitter or how to fix it. There are no cooling issues. The chiller is working fine.

[TheHermit]

Good afternoon.


We've encountered the following issue. We have a RECI FC3000 laser.

Impressive toy. Had to ask Mr Google, who returned
RECI's product page. Says they provide 24/7 after sales support.
E-mail:bjreci@recilaser.com
There's also a chat popup, Message button, & download button for the manual.

We're trying to reset these errors to determine if they're the cause, but the program is asking for a password.

Pg 35:
"5.4 Decrypt Page
Decrypt Page is just like figure5.3. There are two kinds of settings: “Proxy settings” and “user settings”. Among them, the agent is the password set by the manufacturer to the distributor to limit the use time. User is the password set by the distributor to limit the use time of the end user. Level A decryption is a set time for each password input. Permanent decryption denotes unlimited lifetime. The following indicator lights and text display the decryption status of the device after the connection between the software and the device."

It's unclear what's wrong with the laser emitter or how to fix it. There are no cooling issues. The chiller is working fine.

Pg 41:
6.2 Common faults solution
The failure instructions and possible solutions are as follows:：
Table 6.1 the failure instructions and possible solutions
...

Hope this helps
Roj