Good Afternoon Kevin,
Well I have to say your post caught me about as off-guard as an unexpected slap in the face!
Naturally I do not agree with your assertion that I "nearly" ripped you off. I do agree and admit that I handled our transaction improperly by taking as long as I did to send ship your Pangolin system to you, however to imply that I was ripping you off in doing so is unjust and libelous as it implies that there was criminal or at least immoral intent on my part; something which could not be farther from the truth. Furthermore, your claim that I did "rip off a bunch of other laser people" is simply false.
Again, I apologize for being so slow to ship the Pangolin system to you back in 2003 (I actually had to go back and re-read our emails to figure out who you were), but what happened then was a result of poor business management decisions and never involved any sort of malicious intent on my part what-so-ever. Still, I realize it was an unpleasant experience for you and am sincerely sorry for the role which I played in it.
Sincerely,
John