Hey people,
Well, I was told to be careful about buying from SVCompucycle ( Not the one on Seareal Ave San Jose ) now I know why. Here is what they said after I bought a laser with a bad tube that was to be warrantied as NON-DOA and working. I will paste their response below.
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DON'T BUY FROM THESE PEOPLE !!!
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Their response to me about warranting the tube.
07/13/2009
SVCompucycle
This is the follow-up e-mail to our conversation on Monday 07/13/2009 on the laser system described below.
At this point the system is DOA and I need a RMA # for the return.
I am still testing the system and working with 2 Lexel companies to see if it can be made to work.
But at this point the system seems to be dead.
It was under the 30 day period when you were informed about this problem so I am requesting an RMA # now.
I still have a few more tests to run in the next week or two but right now the laser will not even light
so it could be the power supply or the tube or both. I will know as soon as I can run these tests
If the PS is good I take it @ 200.00 otherwise I will return the whole unit.
Thanks
Stephen Wall, Owner/CEO
Software Consultants
259 W. Sierra Ave # 101
Fresno Ca 93704
Phone : (559) 438-1979
E-Mail : laserland@pacbell.net
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07/14/2009
Dear Steve,
Please finish all tests and let us know and we will take care of that.
Best Regards,
SVCompucycle - Sales Support Team
Please visit our eBay Store for many new attractive items at bargaining prices: http://stores.ebay.com/SVCOMPUCYCLE
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08/06/2009
Dear Steve,
Sorry the person who replied to your email a few weeks ago wasn’t aware of the purchase conditions. You made the deal out of eBay and requested inspection and a cash deal at your own responsibility. As said before, we exceptionally allowed you to buy the item based on inspection just for your assurance. This revokes all the responsibilities on our part since you are the expert and bought the items based on your knowledge and experience and on-site inspection. So you have no ground for complaining anywhere after all those conditions were met and you paid for it.
Best Regards,
SVCompucycle - Sales Support Team
Please visit our eBay Store for many new attractive items at bargaining prices: http://stores.ebay.com/SVCOMPUCYCLE
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So What do you guys think, did I get scammed or not. I sure do fill taken by these people.
Stephen Wall, Owner/CEO
Software Consultants
259 W. Sierra Ave # 101
Fresno Ca 93704
Phone : (559) 438-1979
E-Mail : laserland@pacbell.net