
Originally Posted by
rns0504
Hi Loopee,
Thanks for your comments and feedback.
The forum comment is interesting, because we get feedback no matter what we do! When we post on the forum a lot, we get told that this is not something that 'professional companies' do... and when we don't post anything, people comment that we are 'too corporate' and 'disconnected from the people who built the company'! Lately we err on the side of not posting at all, mostly because of how incredibly busy we are these days...
Regardless, there is usually someone in the office 24/7, so we encourage people to call us directly for the latest information. We have a lot of new projects / products we have not discussed on the forums at all. A direct email is also encouraged as well. We don't really consider the PL forum to be the 'place to go' for all the latest Pangolin news.
As for the amp, perhaps my comments were not properly understood. I'll try to explain better. Pangolin has two different amps we were developing for our scanners, the 'Mach Mini' and the 'Mach DSP'. The Mach Mini was designed to work with the Compact 506 only, and the Mach DSP was going to be exclusive to the Saturn series of scanners. There were a few reasons for this, but the prominent reasons were that we believed that the Mach Mini would be cheaper to produce than the Mach DSP. The C506 was intended to be a low-cost scanner set, so this cost savings would be important. The other prominent reason was because the position sensor technologies between the C506 and the Saturn scanners are different, and not directly compatible with each other.
We realized that the Mach Mini would not be as cheap to produce as originally thought (I believe the processor was discontinued), and the Mach DSP, which was already finished, could offer better performance with the C506 than the Mach Mini would. By producing larger volumes of Mach DSP, we are able to hit a reasonable cost, making the Mach Mini pretty redundant.
However, the issue of the position sensor still existed. We developed a new position sensor for the Compact 506 to make it work with the Mach DSP. The biggest problem using the Mach DSP creates, is that it is not compatible with any of the C506 scanners already 'in the field'. There are something like 11,000 C506 scanners around the world right now. None of these existing scanners will be compatible with the Mach DSP, without significant modification to the scanner or to the driver (or both). This is something that can only be done by Pangolin. The Mach Mini would have been compatible with all of these scanners, but as stated, it is indefinitely shelved.
As for selling scanners with drivers, we have been doing this, just not advertising publicly. As stated before, we are a bit more interested in capturing and serving the industrial market than the laser show market at this time. The final package cost of the whole system is a bit higher than we were originally hoping for (have to finance all the Mercedes cars the Pangolin employees are driving somehow... /sarcasm). It is a bit expensive compared to other scanning systems aimed at the light-show market, but it is very reasonably priced for the requirements of the industrial industry.
For the C506 with Mach DSP complete turn-key system, the cost is $995-$1095 for new customers, depending on mirror size. For the Saturn series, the cost is around $2495 for new customers. This fluctuates a bit if you need gold or silver coated mirrors, multiple tunings, long or custom cables, power supplies, etc. But that is a reasonable end-user baseline price.
As always, we are continuing to increase capacity, and hired 6 new scanner assembly people in November. However, we are still operating at capacity. We had one industrial (self driving car) client purchase 90% of our production line for Saturn scanners. And to this day, about 90% of C506 scanners are sold to clients who have developed their own amplifiers to meet their own needs and cost requirements.
Hope this helps. Please feel free to give us a call any time if you have any questions or concerns. We welcome any feedback!