*IF* he has one? Seriously?
Jesus Christ, do you have any idea who Marc is? He builds and sells laser projectors for a living for crying out loud. He has filed hundreds of product reports. (He's also currently serving on the ILDA committee for regulatory reform that Dan Goldsmith from X-laser is heading up.)
It sounds like you haven't been reading the very documents you've been suggesting to others, because Marc's advice (not to mention Frank's and Steve's) has been spot-on.
Read up on Laser Notice 50, Laser Notice 55, IEC 60825-1, and IEC 60601. Then brush up on the basics (21CFR 1040.10 and .11). After that, you need to familiarize yourself with Customs Form 2976. Then you might be in a better position to offer advice on the topic. Until then, you are only spreading bad information.
As for Laserguy216's problem, I agree with Frank (and others) who have pointed out that if the unit had shipped separately (Head and Driver separated), he would have been OK. Not sure what can be done at this point to remedy the situation though, apart from filing a belated 2976 form and praying for them (US customs) to be lenient...
Adam